Articles

 All about our Free Domain offers

Free Domain Offers (Firstserv Hosting Plans) Some Firstserv hosting plans include a free...

 Changing your cPanel (or WHM) password and finding your cPanel username

Changing Your cPanel Password (Firstserv) Important Information Firstserv support staff...

 Firstserv hosting plans - account resource limits

Unlimited Website Plans (Firstserv) Usage Policy All Firstserv Cloud and Unlimited hosting...

 How can I find my servers host name?

Finding and Using Your Server Hostname (Firstserv) Your server hostname provides an...

 How do I change my hosting package?

Upgrading or Changing Your Hosting Plan (Firstserv) You can upgrade or adjust your hosting...

 How do I login to my Firstserv Client Area using Firstserv Identity?

Accessing Your Firstserv Client Area Please note that your Firstserv Client Area is different...

 How do I login to my hosting's cPanel control panel?

Accessing cPanel (Firstserv) cPanel is where you manage and configure the features of your...

 How do I login to my webmail?

Accessing Webmail (Firstserv) You can access your email accounts without needing to set up...

 How do I setup Two-Factor Authentication (2FA) in Firstserv Identity?

Two-Factor Authentication (2FA) – Firstserv What is Two-Factor Authentication (2FA)?...

 How do I setup Two-Factor Authentication (2FA) on my WHM account

Two-Factor Authentication (2FA) for WHM – Firstserv What is Two-Factor Authentication (2FA)?...

 How do I setup Two-Factor Authentication (2FA) on my cPanel account

Two-Factor Authentication (2FA) for cPanel – Firstserv What is Two-Factor Authentication...

 How much CPU and RAM does my website need?

How Much CPU and RAM Does Your Website Need? (Firstserv Guide) Choosing the right hosting...

 How to Contact Firstserv (Sales & Support) and What Information to Provide

Contacting Support or Sales Before reaching out, we recommend checking our Knowledgebase,...

 How to Create a Screen Recording

How to Create a Screen Recording (Firstserv Guide) A screen recording allows you to capture...

 How to add Contacts and Sub-Accounts to your Firstserv Client Area

Managing Contacts and Sub-Accounts (Firstserv) Firstserv allows you to add Contacts and...

 How to change your VPS root password

Changing Your VPS Root Password (Firstserv) The root password for your VPS is the master...

 How to switch from Composer Version 1 to Version 2

Updating Composer Version (Firstserv) To ensure compatibility with modern applications and...

 I'm unable to access my Firstserv Client Area

Account Security & Access (Firstserv) Data Protection (GDPR) At Firstserv, we take the...

 Monitoring & managing your disk usage

Managing Disk Space on Your Hosting Account (Firstserv) Keeping your disk usage under...

 My accounts been suspended - what can I do?

  Why Has My Hosting Account Been Suspended? (Firstserv) At Firstserv, account suspensions...

 Setting an account security question

Security Questions – Account Verification (Firstserv) At Firstserv, we take the security and...

 Submitting and receiving sensitive data in a support ticket

Using Sensitive Data in Support Tickets (Firstserv) What Is Sensitive Data and Why Is It...

 Unlimited hosting vs reseller – Choosing the right hosting plan

Choosing the Right Hosting Setup for Multiple Websites (Firstserv) This guide is intended...

 What backups do I get with my account?

  Backups (Firstserv Hosting Plans) All Firstserv hosting plans include automated backups to...

 What is VPS hosting and is it right for me?

Understanding VPS vs Shared Hosting (Firstserv) Since introducing our Cloud VPS platform,...