Knowledgebase

 Add a new website as an Addon domain

Adding a New Domain to Your Hosting (Firstserv Guide – cPanel & Plesk) If you’d like to...

 Check and update your domain's contact details

Updating Domain Contact Details (Firstserv Guide) When you register a domain name, you are...

 Do I need a domain privacy service?

 Domain ownership verification

On January 1st 2014 ICANN (Internet Corporation for Assigned Names and Numbers) changed the RAA...

 How do I assign nameservers to a domain?

Updating Domain Nameservers (Firstserv Guide – BusyRacks DNS Manager) This guide explains...

 How do I setup custom nameservers?

Setting Up Custom Nameservers (Firstserv Guide) Custom nameservers allow you to brand your...

 Managing DNS for Standalone Domains (Not cPanel or Plesk hosted)

Managing DNS in BusyRacks (Firstserv DNS Manager) This guide explains how to access and...

 Managing DNS using cPanel & Plesk Zone Editor

Managing DNS Records (Firstserv Guide – cPanel & Plesk) DNS (Domain Name System) is what...

 Primary, Alias/Parked, Addon & Sub-domains explained

Understanding Domain Types (Firstserv Guide – BusyRacks DNS Manager) Managing domains and...

 Set up rDNS (PTR) for VPS

Reverse DNS (RDNS / PTR Records) – Firstserv Guide DNS (Domain Name System) allows you to...

 Sub-domain vs sub-directory: what's the difference?

Subdomains vs Subdirectories (Firstserv Guide) When your Firstserv hosting account is...

 Useful DNS tools for setup, migration & propagation

Useful DNS Testing Tools (Firstserv Guide) The Domain Name System (DNS) is what connects...

 What is a domain name?

What is a Domain Name? (Firstserv Guide) A domain name is simply a name—a unique identifier...

 When does a domain name expire?

Each domain name has an expiry date.  Domain names are registered on an annual basis and can be...

 When does a domain name expire?

 Which domain extensions (TLDs) does Firstserv sell?

Top-Level Domains (TLDs) – Firstserv Guide A Top-Level Domain (TLD) is the part of a web...

 How do I renew my domain?

30 days before expiry an invoice will be generated for domain renewal. Once paid, the domain will...

 What do I do if I don't want to renew my domain?

If it is before the renewal invoice has been created (30 days before expiry), simply go to...

 How do I delete a domain from my account?

If you are no longer using a domain and wish to remove it entirely from your account, please...

 How do I change the WHOIS details on my domain?

Login to the control panel - https://my.firstserv.com/clientarea.php » Account Login » My Domains...