Knowledgebase

Updating Domain Nameservers (Firstserv Guide – BusyRacks DNS Manager)

This guide explains how to update the nameservers for your domain using the BusyRacks DNS Manager in the Firstserv Client Area.

⚠️ Your domain must be registered with Firstserv for these changes to take effect.

Step-by-Step Instructions

Step 1: Log in to the Client Area

• Go to the Firstserv Client Area
• Log in using your registered email address and password

Step 2: Navigate to Your Domains

1. Click My Domains
2. Locate the domain you want to manage
3. Click the domain name or select Manage Domain

Step 3: Open Nameserver Settings

• Click on the Nameservers tab

Step 4: Enter Your Nameservers

Enter the nameservers you wish to use.

Example (Firstserv Nameservers)

ns1.firstserv.com  
ns2.firstserv.com

✅ Alternatively, you can enter custom or third-party nameservers if required.

Step 5: Save Changes

• Click Change Nameservers to apply the update

DNS Propagation

• ⏱️ Changes can take up to 24 hours to fully propagate worldwide
• During this time, your website or email may briefly resolve inconsistently

Important Notes

• ✅ Use Firstserv nameservers to manage DNS via BusyRacks
• ✅ Ensure all required DNS records are configured if switching providers
• ⚠️ Incorrect nameservers may cause website or email downtime

Summary

To update nameservers:

1. Log in to the Client Area
2. Go to My Domains
3. Open your domain settings
4. Enter your chosen nameservers
5. Save and allow time for propagation

Need Help?

If you’re unsure which nameservers to use or need help configuring DNS in BusyRacks, the Firstserv support team is always happy to assist.