Paying Your Invoice (Firstserv)
If you have an outstanding invoice, you can quickly make a payment through your Firstserv Client Area. This guide explains how to locate your invoice and complete payment using your preferred method.
How to Pay an Invoice
- Log in via Firstserv Identity, then access your Client Area
- Navigate to My Invoices (or go directly to your invoices page)
- Locate the invoice you wish to pay and click View
Choose a Payment Method
In the Make Payment section, select one of the following options:
- Credit/Debit Card
- PayPal
- Bank Transfer
Complete Your Payment
- Card Payment: Click Pay Now and follow the instructions
- PayPal: Click Complete Purchase with PayPal and continue through PayPal’s checkout process
- Bank Transfer: Use the bank details provided and ensure you include your invoice number as the payment reference
Having Trouble Logging In?
If you’re unable to access your account:
- If you’ve lost access to your two-factor authentication (2FA), please follow our guide on recovering or removing 2FA
- For other login issues, contact the Firstserv support team for assistance
Important Notes
- Payments cannot be processed over the phone or via email links—all payments must be made through the Client Area
- If your saved card details are outdated, you can update them before completing payment
- Bank transfers may take several working days to clear and be applied to your account
If you need any assistance with your invoice or payment, the Firstserv support team is always happy to help.
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