Knowledgebase

Setting Up Email in Airmail (Mac) – Firstserv Guide

This guide explains how to configure your Firstserv email account in the Airmail app on macOS.

Before You Begin

Make sure:

• ✅ Your mailbox has already been created in cPanel
• ✅ You have your email address and password
• ✅ You have your mail server settings (if required)

Choosing Your Setup Method

There are two setup options. We recommend Option 1 where possible.

Option 1 (Recommended): Use mail.yourdomain

Example

If your domain is:

example.co.uk

Use:

mail.example.co.uk

for both:

• Incoming (IMAP) server
• Outgoing (SMTP) server

Requirements

• Your domain’s A record points to your Firstserv server
• SSL is enabled (Let’s Encrypt is issued automatically once configured)

Benefits

✅ No need to reconfigure email clients if you move servers
✅ More consistent and future-proof setup

Option 2: Use Server Hostname

• Uses your hosting server hostname instead
• No prerequisites required

⚠️ If you change hosting servers later, you will need to update your email settings.

Step-by-Step Setup in Airmail

Step 1: Open Airmail

• Launch Airmail from your Applications folder or Dock

If You Already Have Accounts Set Up

1. Click Airmail → Preferences
2. Open the Accounts section
3. Click the + (Add Account) button
4. Select New Account

Step 2: Choose Account Type

• Select IMAP from the available options
• Click Add

Step 3: Enter Account Details

Fill in the following:

• Name: Your display name (shown to recipients)
• Email: Your full email address
• Password: Your mailbox password
• Username: Your full email address

Incoming Mail Server

• Server:
  • mail.yourdomain.com (recommended)
  • or your server hostname

Outgoing Mail Server

• Server: Same as incoming server

Authentication

• ✅ Enabled
• Username: Your full email address
• Password: Your mailbox password

Step 4: Complete Setup

• Click Add

✅ Airmail will automatically complete the remaining configuration

What Happens Next

• Your account will be added
• You’ll be taken to your Inbox
• Existing emails will begin syncing automatically
• If it’s a new mailbox, your inbox will appear empty until messages are received

Recommended Settings

If you need to confirm:

Incoming (IMAP)

• Port: 993
• Encryption: SSL/TLS

Outgoing (SMTP)

• Port: 465 or 587
• Encryption: SSL/TLS

Why Use IMAP?

• Keeps emails stored on the server
• Syncs across multiple devices
• Reduces risk of data loss

Summary

To set up Airmail:

1. Add a new account via Preferences
2. Choose IMAP
3. Enter your email and server details
4. Enable authentication
5. Complete setup and sync your mailbox

Need Help?

If you need help finding your mail server details or troubleshooting setup issues, the Firstserv support team is always happy to assist.