Knowledgebase

Setting Up Email in BlueMail (Android) – Firstserv Guide

This guide explains how to set up your Firstserv email account using the BlueMail app on an Android device.

Before You Begin

Ensure that:

• ✅ Your email account has been created in cPanel
• ✅ You have your email address and password
• ✅ You have your mail server settings (if required)

Choosing Your Setup Method

There are two ways to configure your email account. We recommend Option 1 where possible.

Option 1 (Recommended): Use mail.yourdomain

Example

If your domain is:

example.co.uk

Use:

mail.example.co.uk

for both:

• Incoming (IMAP) server
• Outgoing (SMTP) server

Requirements

• Your domain’s A record points to your Firstserv server
• SSL is enabled (a Let’s Encrypt certificate is issued automatically once configured correctly)

Benefits

✅ No need to update settings if you change hosting servers
✅ Cleaner and more reliable configuration

Option 2: Use Server Hostname

• Uses your hosting server name instead
• No prerequisites required

⚠️ If you move hosting servers in future, you will need to reconfigure your email settings.

Step-by-Step Setup in BlueMail

Step 1: Open BlueMail

• Launch the BlueMail app

If Adding an Additional Account

1. Tap your account name at the top
2. Tap the menu (more) icon
3. Select Add Account

Step 2: Start Setup

1. Tap Add Other Account
2. Choose Other Email

Step 3: Enter Login Details

• Enter your:
  • Email address
  • Password

Tap Next

Step 4: Choose Account Type

• Select: ✅ IMAP (Recommended)

Step 5: Configure Incoming Mail Server

You should only need to adjust a couple of fields, but double-check all settings:

• Email Address: Your full email address
• Username: Your full email address
• Password: Your email password
• IMAP Server:
  • mail.yourdomain.com (recommended)
  • or your server hostname
• Security: SSL/TLS
• Authentication: Plain
• Port: 993

Tap Next

Step 6: Configure Outgoing Mail Server

Confirm the following:

• SMTP Server:
  • mail.yourdomain.com (recommended)
  • or your server hostname
• Security: SSL/TLS
• Port: 465
• Require Sign-In: Enabled
• Authentication: Automatic
• Username: Your full email address
• Password: Your email password

Tap Next

Step 7: Finalise Setup

• Enter:
  • Name (how your emails appear to recipients)
  • Description (for your reference)

Tap Done

Account Notifications

• Adjust notification settings if required
• Tap Done again to complete setup

What Happens Next

✅ Your email account will begin syncing automatically
✅ You can now send and receive emails via BlueMail

Why Use IMAP?

• Keeps emails stored on the server
• Syncs across multiple devices
• Reduces risk of losing emails

Summary

To set up email in BlueMail:

1. Add a new account
2. Select Other Email → IMAP
3. Enter your login details
4. Configure server settings with SSL
5. Complete setup and allow sync

Need Help?

If you’re unsure about your settings or encounter any issues, the Firstserv support team is always happy to assist.