Knowledgebase

Viewing AWStats Without Logging into cPanel (Firstserv Guide)

AWStats is a web analytics tool available in cPanel that provides detailed insights into your website traffic. Normally, it’s accessed via cPanel—but you can also make it available through a web page for easier access.

⚠️ Important

• This is an advanced configuration
• Incorrect setup may cause errors
• Your raw statistics are stored in:

  /home/username/access-logs
  

Recommended Setup

To keep things organised, it’s best to create a dedicated subdomain for your stats.

✅ Example:

stats.yourdomain.com

Directory Structure

Your subdomain will point to a directory such as:

/public_html/stats/

👉 If installing on your main domain, use:

/public_html/

Step 1: Download AWStats

• Download the latest version of AWStats from SourceForge
• Extract the files on your local computer

Step 2: Upload Required Files

Upload the following folders to your chosen directory:

• cgi-bin
• icon

✅ Example Structure

public_html/
├── cgi-bin/
│   ├── awstats.pl
│   ├── awredir.pl
│   └── (other files and folders)
└── icon/
    ├── browser/
    ├── flags/
    └── (other folders)

Step 3: Set File Permissions

Set the correct permissions:

• cgi-bin directory → 755
• awstats.pl → 755
• awredir.pl → 755

👉 This ensures scripts can run properly

Step 4: Copy AWStats Config File

Locate your existing configuration file in cPanel:

/home/username/tmp/awstats/awstats.yourdomain.com.conf

For HTTPS stats:

/home/username/tmp/awstats/ssl/awstats.yourdomain.com.conf

Step 5: Edit the Config File

Open the file and find:

Change it to:

Upload the File

• Upload the edited file to your cgi-bin directory
• Overwrite the existing config if prompted

Step 6: Access AWStats via Browser

You can now view your stats using:

https://stats.yourdomain.com/cgi-bin/awstats.pl?config=yourdomain.com

Replace Values

• stats.yourdomain.com → Your stats subdomain
• yourdomain.com → The domain the stats relate to

Troubleshooting

• ❌ 500 Error
  • Check permissions (should be 755)
• ❌ Icons not loading
  • Confirm DirIcons path is set correctly
• ❌ No data showing
  • Ensure your config matches the correct domain

Summary

• AWStats can be accessed outside cPanel via a web URL
• Requires manual setup (upload files + config)
• Best used on a dedicated subdomain
• Ensure permissions and paths are configured correctly

Need Help?

If you need help setting up AWStats externally or troubleshooting errors, the Firstserv support team is always happy to assist.