Knowledgebase

Enabling SSH Access (Firstserv Guide)

Firstserv provides secure, limited command-line access via SSH within a protected (caged) environment.

Key Details

• ✅ SSH is available on supported hosting plans
• ✅ Access is restricted for security (caged environment)
• ✅ SSH Port:

  722
  

Enabling SSH (Cloud, Premium & Business Plans)

You can enable SSH directly from your Firstserv Client Area.

Step-by-Step

1. Log in to your Firstserv Client Area
2. Go to:

   My Services
   

3. Find your hosting package
4. Click Manage
5. In the right-hand menu, click:

   Enable SSH
   

✅ Confirmation

• You’ll see a success message confirming SSH is enabled
• The option will then change to:

  Disable SSH
  

Disabling SSH

To turn off SSH access:

1. Go to:

   My Services → Manage (your hosting)
   

2. Click:

   Disable SSH
   

✅ SSH access will be immediately disabled

Important Notes

• ✅ SSH access is optional and must be enabled manually
• ✅ Only limited shell access is provided for security

SFTP Access

• ✅ SFTP (secure file transfer) is available by default
• ❌ You do not need SSH enabled to use SFTP

👉 This allows secure file uploads/downloads at any time

Reseller Accounts

If you are using Reseller Hosting:

• ✅ Enable SSH on your reseller account first
• ✅ Then create WHM packages with SSH access enabled
• ✅ Assign these packages to your clients as needed

Summary

• SSH is available via a secure, restricted environment
• Enable or disable it in your Client Area
• Uses port:

  722
  

• SFTP is always available, even without SSH enabled
• Resellers can offer SSH access to clients via WHM

Need Help?

If you need assistance enabling SSH or connecting securely, the Firstserv support team is always happy to help.