Knowledgebase

How to Clear Your Browser Cache (Firstserv Guide)

Web browsers store cached data such as pages, images, cookies, and DNS information to improve loading times. However, this can sometimes cause issues such as:

• Seeing outdated (stale) content
• Login problems
• “Page not found” errors

Clearing your browser cache is a quick and effective way to resolve these issues.

Microsoft Edge (Windows)

1. Click the three dots (⋯) in the top-right corner
2. Select Settings
3. Under Privacy, search, and services, find Clear browsing data
4. Click Choose what to clear
5. Ensure Cached images and files is selected
6. Click Clear now

✅ You’ll see a confirmation once complete.

Mozilla Firefox (Windows & Mac)

1. Click the menu icon (☰)
2. Select Settings (or Preferences on Mac)
3. Go to Privacy & Security
4. Under Cookies and Site Data, click Clear Data…
5. Tick Cached Web Content
6. Click Clear

Google Chrome (Windows)

1. Click the three dots (⋮)
2. Go to More tools → Clear browsing data…
3. In the Basic tab:
   • Set Time range to All time
   • Tick Cached images and files
4. Click Clear data

Google Chrome (Mac)

1. Click Chrome in the top menu
2. Select Clear Browsing Data…
3. Set Time range to All time
4. Tick Cached images and files
5. Click Clear data

Safari (Mac)

1. Click Safari → Settings (Preferences)
2. Go to the Advanced tab
3. Enable Show Develop menu in menu bar
4. In the top menu, click Develop → Empty Caches

Best Practices

• Clear your cache if you notice display or login issues
• Use a private/incognito window to test changes
• Combine cache clearing with website cache purges if using caching plugins

Summary

Clearing your browser cache can quickly resolve many common website issues by forcing your browser to fetch fresh content.

If you continue to experience issues after clearing your cache, the Firstserv support team is always available to help investigate further.